If you want to get the best out of your business, you have to think about how you can create skilled and energetic workforce. The only logical way to do that is to invest in a fool-proof training program. It’s not a new thing though, but businesses seldom consider the importance of training.
In Singapore, where things change rapidly, training has become an integral part in updating practices and educating employees about new opportunities. While the country has been job-flexible in many ways, it’s not easy to become the part of workforce if you ignore training.
This is the only reason why training has its own place in the development of skilled human capital. Among many other factors determining the value of training, some key areas where it becomes vital for all organization has been:
- Health and safety benefits for employees
- Awareness about workplace environment
- Reducing employee retention – a major threat for services industry
This post talks through the important training sessions you should conduct, in order to mishaps.
Needless to say, every employee needs understanding about the place where he works and the responsibilities of his job. Orientation is the basic part and here is a valid reason why it’s even more important for manufacturing businesses than services businesses;
- 1.3 million US-based employees encounter injuries every year, because of the lack of orientation training.
- 5,500 employees die of injuries every year, only in the U.S, and that’s because of the poor orientation.
What could you possibly do? The answer’s quite simple. Invest in training. If there is lack of space with your organisation. You could always explore holding training outside and rent seminar rooms with established training vendors. They offer you great spacious rooms to conduct such industry-specific seminars and help save the workforce from potential damages.
2. Corporate Wellness
You can also help your employees reduce healthcare expenses by conducting wellness programs and training sessions. In this way, according to studies, you can help them save $1.65 per dollar spent on training.
Following ideas are worth implementing:
- Diseases screening
- Health risk assessment
- Fitness facilities
- Nutrition workshop
- Substance abuse
- Smoking cessation
- Weight management
- Healthy sleep habits
3. Customer Service
To give your employees a chance to learn quickly, you can invest in fully furnished training rooms, and you’ll find a lot of training room facilities in Singapore. Some popular ideas include:
- Customer service skills
- Identifying customer needs
- Phone etiquette
- Tackling irate customers
- Listening skills
In this way, you can teach your employees:
- How to turn contented customers into recurring customers
- How to handle customer complaints
4. Workplace Ethics
In 2008, the United States public department received more than 95000 complaints and majority of them dealt with sexual harassment. In fact, there were 32,000 reported cases of sexual harassment in 2008. Employers had to pay close to $275 million to remunerate the complainants.
Do you want to save yourself from lawsuits or other related troubles? There’s no point saying, “No” to it. How are you going to ensure that? You can do so by investing in classroom training programs.
You can invest in the following programs which should be held periodically:
- Interpersonal skills
- Sexual harassment
- Workplace diversity
- Code of conduct