While we think that technical skills are crucial to the business world, soft skills are just as important. Soft skills can be classified into two: Interpersonal skills and Intrapersonal skills, which are deeply connected to each other.
Interpersonal skills also known as social skills are traits we depend on when we interact and communicate with others. Intrapersonal skills, on the other hand, are the talents or abilities that reside within ourselves and help us in solving issues.
In this blog, we’ll discuss the significance of Interpersonal skills, their different types, and how employers can help their employees to improve them.
Why is Interpersonal Skills Important?
Solid social skills can influence positivity towards work, build stronger work relationships, boost emotional intelligence, and help perform proficiently. Those abilities can make us understand other people, fine-tune our attitude to work together effectively, and contribute to the company’s growth.
As an employer, you must ensure that your hiring manager considers this criterion on top of the list when selecting applicants. Regardless of the job vacancy you’d like to fill in, your workers must be able to get along well with coworkers, managers, customers, and clients.
What are the Types of Interpersonal Skills?
Being able to communicate well is one of the most important skills in any job. If you work as a human resource manager, for instance, you would need excellent communication skills in order to coordinate with an event specialist when you have to rent seminar room for the company employee seminars or training.
Listening goes hand in hand with good communication. Communication is a two-way process. While we need to voice out our ideas, we have to carefully listen to the ideas of others, too. That’s one way of showing respect and value to our clients, employers, colleagues, and employees.
Empathy is a kind of skill that allows us to get along with everyone in the workplace. It is the ability to understand and care for others. It’s being sensitive to how others feel about the situation.
In every workplace, there will always be an issue that we have to deal with. Whether the issue is between two employees and you have to act as a mediator, or between the company, you’re managing and your client. What matters most is we have the skill to resolve conflicts.
Leadership doesn’t always pertain to a managerial position. Being able to inspire, motivate, reinforce, and instruct are the qualities that make us a true leader. The team’s success is the overall goal.
Teamwork is part of the interpersonal skills as it promotes admirable company culture and a respectful work environment.
How Can You Help Your Employees Improve Social Skills?
Some people have such innate skills but everyone can develop them with practice. So, as an employer, you can organize Interpersonal Skills Development Training. Invest in your people. Rent training room, find a good trainer and set a schedule.
Interpersonal Skills are a crucial requirement for any workplace to nurture optimism, productivity, and team dynamics to attain company success. It is vital that employers understand the value of helping their employees develop their social skills. Providing training would be a great move.
If you like this article, you might want to read this article about 5 Powerful Strategies to Cope Stress.