Tips for Training Hiring Managers

If you think hiring managers do not need training, think again. Many business owners believe that their hiring managers need to improve their interviewing skills. One way to do that is by giving them interview training. However, arranging training for hiring managers is no easy feat. There could be resistance from your managers and several other obstacles. For instance, you may need to rent a separate conference room for training your managers. When choosing a training room rental or seminar room rental company, you need to consider the company’s background, reputation and the facilities they offer. Here are some tips for training your hiring managers.

Encourage your hiring managers to improve their interview skills

This is easier said than done. Most hiring managers believe they’ve already mastered the skills of interviewing, and there is no scope for improvement. So it would be challenging to convince them that they need training. To break the resistance, you should provide specific examples of areas for improvement. For instance, you can conduct a session to stress the importance of structured interviews.

Share a checklist

It is important to prepare a checklist for interviewers and share it with them. That way, you can have all your hiring managers follow a standard format for interviewing. For instance, you can clearly mention whether questions about the company’s mission, vision and values are allowed during an interview.

Help them identify biases

Many hiring managers do not even know they have hidden biases. For instance, some managers may prefer candidates from a particular school or college, while others may have biases towards a particular community or candidates from a particular background. Most hiring managers are unaware of their biases. During the training session, you can have them participate in a survey or puzzle game, which would help them discover their biases.

Entry Management Tips for Large Events

Entry management and access control could be a major challenge in large events. You need to do some planning beforehand. For instance, you should plan how many entry gates are required, how to handle the security needs and staffing requirements. For best results, the planning for entry management should start at least six months ahead of the event date. In fact, entry management is one of the first things to consider when you rent training room or rent seminar room. Here are some useful tips for entry management at large scale events.

Consider parking space

You can estimate the parking space requirements at your event based on how many people are invited and how they are likely to travel. Check whether your event venue has enough space for car parking.

How many gates required

When planning for the number of entry gates required, you should consider several important factors, such as, location of the venue and traffic conditions. For instance, you can expect more people coming from a certain direction because that is close to a metro station. So you may want to establish multiple entry gates in that direction.

Security checks

How security checks will be conducted is another important thing to consider. For instance, scanning with metal detectors will take only seconds, but bag searching will take more time. You need to plan accordingly.

VIP gates

It is also important to consider whether you need to make special entry gates for important guests and VIPs. Just because you are providing VIP passes to some guests does not mean you must establish a separate entry gate for VIPs. If you’re expecting quite relaxed entry points, you can allow both VIPs and other invitees to enter through the same gate.

Also, make sure the every entry point is well equipped with essentials such as water, telephones, and first aid facilities. Ideally, there should be enough space accommodate people under shades in the event of bad weather.

Tips for Training Small Business Employees

Small business owners are always occupied with one thing or another – so much so that they hardly get time to train their new employees. The fact remains, however, that all your new hires, no matter how much experience they have, need training. Without a proper training process in place, your employees may not be able to perform to the best of their abilities and they may not even know what the company expects from them.

You can start the process of training your new employees by developing a curriculum for training. The next step would be to rent classroom. Make sure that your training room rental company provides all the necessary equipment and facilities for employee training. Here are some useful tips on how to train your small business employees.

Find a trainer from within your company

As a business owner, you may not have the time to train new employees, but someone else from your company can do the job for you. Find out a suitable candidate for the job. He or she could be an employee, a manager, or anyone who knows your organizational culture inside out.

Train the trainer

It would be easier and less time-consuming for you to train the trainer rather than training the new employees. You can quickly give him the guidelines for training. Provide details including how long the training program should last, what topics should be covered, and how the person should report you.

Set goals

It is also important to set goals. Consider what you want to achieve with your training program in the next one month. Also, clearly define your long-term goals. For instance, you may want all employees to learn how to use the company’s CMS within the next one year. It is also important to conduct performance reviews from time to time to measure success of your training program.

How to Deal with Disagreements at Work

A workplace without any disagreements or conflicts does not exist. In fact, restrained disagreements can help promote a sense of openness at any workplace. However, if you do not know how to handle it, a minor disagreement may soon turn into a major conflict and may eventually affect your productivity. As a manager or team leader, it is your responsibility to take the necessary steps to address disagreements at work as soon as possible. For instance, you can rent training room to organize a 360-degree feedback sessions with your employees. Here are some more useful tips.

Focus on similarities

One way to cool down the heat during a conflict is by looking at the similarities between each other. Rather than only focusing on the differences, seek common grounds. There must be some issues in which you agree with each other. Try to turn the conversation to that direction, so that further conflicts can be avoided.

Control your emotions

Most arguments take a wrong turn when you fail to control your emotions. Remember, when you confront an emotional rebuttal, you are likely to give it back with equal intensity, which may aggravate the situation further. So learn to control your emotions. As a leader, you also should also train your employees how to control emotions. Organizing training sessions in a seminar room rental would be a good idea.

View disagreements as an opportunity

They really are! If you constantly avoid addressing important issues for fear of disagreements, it is not going to do any good for anyone. As a leader, you should proactively address potential disagreements and find a solution to them before the situation goes out of control. Disagreements are an opportunity for both parties to learn or teach. The more you disagree, the more you’ll come closer to understand each other once the disagreement is resolved.

Top 6 Tips for Talent Management

One of the most important assets of any successful organization is their workforce. Without a productive workforce, no business strategy is going to deliver the desired results. However, it could be quite challenging to hire and retain the top talents in today’s cutthroat competitive business environment. As an employer, you should have a clear strategy for talent management. For instance, you may want to organize monthly meetings with your HR manager to discuss training requirements of your employees. You HR manager should be able to tell you which employees need training on what areas. You can then book training room rentals accordingly. Here are some more tips for talent management.

1. Initiate candid communication

It is important to communicate with your top talents on a regular basis. Regular communication helps strengthen the bonding between employer and employees. However, make sure you also allow your employees to communicate. It should be two-way communication. Be candid and transparent. Share with them any important policy changes or any information about your organization that you think they should know. Also, ask questions and feedback. Let them feel free to voice their complaints and concerns. Also, try to sincerely resolve any problems that are facing.

2. Prepare clear job descriptions

Every employee in your organization should know their exact roles and responsibilities. One good idea would be prepared clear job descriptions for every profile. That way, you can set clear expectations and clear up any confusion that your employees might have about their roles in the organization.

3. Provide ongoing training and feedback

Most employees today place a high value on skills development. You should organize training sessions for your employees at frequent intervals. Ideally, you should have a training room at your office premise. If you do not have one, you can rent seminar room on an as-needed basis. Also, provide feedback to you employees, so that they can identify their strengths and weaknesses and take the necessary steps for self-development.

4. Select the right candidates

One way to improve talent management is by recruiting the right candidates for the right profile. Make sure that you choose candidates who are likely to fit into your organizational culture. Once you recruit the right talents, it is important to retain them by providing them a competitive salary and benefits package.

5. Recognize and reward

It is very important to recognize any outstanding works or achievements. You should have a system for employee performance evaluation. Also, reward employees for their special contributions or outstanding work. Rewards and recognition help boost the morale of your employees and make them more loyal to your organization.

6. Respect diversity

Not all your employees have the same educational and cultural backgrounds. Diversity at workplace is actually a chance for your team members to learn from each other. You should encourage your employees to respect the diversity. Your employees from different cultural backgrounds should feel safe under your leadership and each of them should know what value they are bringing to the organization. Despite diversity, all of them should live the organizational values and should align their actions with the company’s mission and vision.

Top 5 Reasons Why People Attend Events

For event organizers, one of the major challenges is to attract more attendees to their events. As an organizer, you are perhaps planning to distribute more leaflets, send more invitations, and make announcements on social media to promote your upcoming event. While these are great marketing tools, you should be able to use these tools the right way. You cannot plan an effective marketing campaign until you climb into the minds of your target audience. To begin with, you should try to find out why people attend events. It is true that no two events are the same, but the thumb rules for attendee engagement are more or less the same. Once you know what drives people to attend trade shows, corporate events, or training sessions, it would be easier for you to plan your event promotion accordingly. So here are the top reasons why people attend events.

1. Networking

People recognize the power of networking. Many attendees see trade shows and meetings as an opportunity to communicate with their colleagues and industry experts. As an event manager, you should be able to provide enough space and opportunity for people to network. To that end, you may want to be more selective about choosing the venue. When you rent training room, make sure there are all the facilities available.

2. Inspiration

Some people attend events to get inspired. If you are planning to rent classroom for a training session, you should try and find ways to make the session more motivating and inspiring for your target audience. One way to do that is by inviting an expert on the topic as your guest. You can also plan fun activities and games to encourage more people to attend your event.

3. Education

Education is another major driver. If you are planning to host a corporate event, know that a major percentage of your attendees will decide whether or not to attend your event based on the kind of learning opportunities you provide. Some people will never attend your event, if they do not see a chance to learn something new at your event. Professionals value their time and they do not miss a single opportunity to learn and grow.

4. New Business

Some people attend events with a mission to get new business. They will attend events where they get a chance to meet their potential clients. The idea is to approach the clients directly or indirectly for initiating a new business relationship. So how can you use this opportunity as an event organizer? Well, you can focus on one niche at a time, so that most people from that niche industry get interested to attend your event.

5. Location

Although often overlooked, location of an event can be a major attendance driver. If you are planning to rent classroom, consider choosing a venue that is not only conveniently located but has attractions for tourists as well. Believe it or not, some people may decide to attend your event solely for the location. You should mention the location and the tourist attractions around the place when promoting your events to your target audience.

5 Questions to Ask before Hiring an Event Planner

Organizing events is a time-consuming and resource-intensive task. That is exactly why most organizations seek professional help for event management. That way, they save a lot of their valuable time and energy. Event planners usually shoulder most of the load – from sending invitations to booking seminar room rental. While a competent event manager can help make your event a grand success, a bad manager can do more harm than good. So choosing the right person or company is important. Here are some questions you should ask when hiring an event planner or event management company.

1. What services do you provide?

Not all event management companies handle everything. Assuming that your event organizer will take care of everything would be a mistake. Ask your event planner to list down the services they provide. Will they book training room rental and catering services? Will they arrange transportation for your guests? You and your event organizer should be on the same page about these things to avoid any last-minute surprises.

2. What is included in your fee?

It is also important to know what’s included in the fee. Some event planners charge a flat fee, while others may charge hourly rates or cost per person. Whatever the fee structure, make sure to ask your event organizer what services are included in their fee. Is there any additional fee for anything? Tell them to clarify everything in the beginning. Some companies bill the transportation costs separately, but they’ll not tell you anything unless you ask specific questions.

3. What is your specialty?

Different event planners specialize in managing different types of events. You must make sure you are hiring someone who has experience and expertise in managing the type of events you are going to organize. Some common event types include corporate events, business meetings, corporate training sessions, and marriage and birthday parties. You can even go to the extent of checking whether they’ve expertise in the exact niche. For instance, if a company specializes in corporate event management, you can check what type of corporate events they organize – B2B or B2C.

4. How you manage safety or security?

Depending on the nature of your event and location, managing safety and security could be one of the greatest concerns. So ask them how they handle this. Do they have a plan for safety management? Do they comply with local safety regulations? Do they have liability insurance? All these things must be sorted out.

5. How do you use technology for event management?

Technology plays a major role in event management today. Different types of software products help automate different event management tasks, including project management, event promotion, ticket selling, and managing registrations. It is important that your event organizer utilizes the latest technologies for best results. Just ask them what type of software or digital tools they use to make event management easier and more organized.
Finally, you should also know about their cancellation and refund policy, how they usually manage finances, what modes of payment they accept, and how they regularly communicate with their clients.

How to Be a Trusted Leader

Most people today are judgmental; blame it on the high degree of mistrust prevalent in the society. Some of them may have grown up hearing stories of betrayal, while others may have firsthand experience dealing with unreasonable bosses. This makes it all the more difficult to gain the trust of people in this day and age.

As a team leader or manager, you should take some deliberate steps to be more trusted. If you want to create an environment of trust in your workplace, you should lead by examples. It is also important to organize training sessions on topics, such as, ‘how to build mutual trust and respect at the workplace’ and ‘the importance of being both trusted and trusting.’ For instance, you can book training room rental or classroom rental and ask your employees to say how much they trust their managers or what areas need to be improved. Here are some more tips on how to become a trusted leader.

Own up to your mistakes

Every leader makes mistakes, but not all of them admit their mistakes. By not admitting your mistakes, you give a wrong impression of yourself to your team members. They can see through your hypocrisy when you constantly pass the buck. On the other hand, if you can own up to your mistakes, it only shows that you are an honest leader and you don’t see mistakes as a weakness.

Foster a sense of safety at work

Great leaders know how to make others feel safe. Under your leadership, your employees should feel free to voice their opinions, give feedback, and ask for fair compensation. They should have a sense of job security and a feeling of confidence in their ability. They should not worry about their personal growth and skills development, as if it’s a natural process. There should not be any discrimination at work on the basis of anything. If you can foster a sense of safety at work, it will help you become a trusted leader.

Let go of control

One way to show that you trust your employees is by giving them more control. Some leaders simply cannot let go of control. Even when they delegate certain tasks to their employees, they’ll constantly watch and give instructions. This shows that you don’t trust your employees. As a leader, you should learn when to let go of control, when needed. You can monitor and evaluate their performance, but don’t interfere every time.

Put their interest above yours

As a leader, you should be able to prioritize the interests of your employees. For instance, a salesperson needs to focus only on his individual performance; while a sales manager often needs to help his team to sell more. Rather than focusing on his own clients, he should try and help others win more clients. It is also important for a leader to take a stand in the best interest of their team members, whenever required. People trust those who work selflessly for a cause. Set examples to show that trusting others is more important than working for your personal gains.

5 Lessons to Teach Your Sales Team for Better Performance

The need for training your sales team has never been so urgent! Now that your customers are more informed and they have many options to try, your sales team should adopt new selling techniques to be able to convince them well. This means you need to train your sales team well to set them up for success. Ideally, you should rent seminar room and organize a sales training program after every few months, so that your sales team can keep updated with the ever changing rules of sales. Whether you want to rent training room or train your salespeople through trial and error, here are five lessons to teach them to help them improve their sales performance.

1. The importance of feedback

Whatever your products or services, your salespeople should aim to provide your customers a great buying experience every time. It is important to ask for feedback from each of your past, existing, and prospective customers. When you receive feedback from your customers, you can get a chance to know what they are thinking about the quality of your products, your customer service and after sales support. Constructive criticism helps you identify your strengths and weaknesses and improve on your products and services accordingly. Also, when you listen to customer feedback, they feel important and come back to buy from you, again and again. This brings to the next lesson.

2. Listening resolves many problems

When you listen to your customers, it shows that you value their opinions and are sincerely trying to resolve their problems. Bragging or shouting your messages to everyone is an outdated sales technique. Customers today do not want to be guided from the beginning. They already know their options. All your sales team needs is to provide them exactly what they want – a personalized solution. Instead of talking more, your salespeople should listen more. Let the customers say what they want. Then you can tell them how your services can help them achieve their goals.

3. Identifying FUD

FUD stands for fear, uncertainty, and doubt. Almost every customer has some levels of doubt, uncertainty and fear about something. Your sales team should be able to identify the fear, uncertainty, and doubt of your customers. At times, your salespeople may even want to instigate a feeling of doubt and uncertainty in the minds of your customers. For instance, you can tell your customers that their competitors are already using your services and already getting great results. That way, you can bring about a sense of urgency in your customers’ mind.

4. Encouraging e-learning

It is also important to teach your sales team the importance of learning new skills and sales techniques. You can encourage them to enroll in e-learning programs, so that they can keep themselves updated.

5. Checking customer background is important

If your company is using CRM software, you should ask your salespeople to enter details of each customer they are dealing with, on a regular basis. This helps keep a record of your customers’ buying history, buying behaviors. Later, your sales team can access this information from the dashboard. Ask your salespeople to check the background of customers before selling to them. This will help them use the right sales technique for the right customer.

How Event Planners Should Keep Calm

As an event manager, you should always prepare for the unexpected during an event. Despite your best preparations, however, keeping your calm when things are not happening as planned could be difficult. Whether you are dealing with unreasonable clients, undisciplined attendees, or devious vendors, it is important to handle the situation judiciously. For instance, if your rent training room, but on the day of the event do not get the facilities as promised, you may lose you cool and make the situation even worse. Now think about it. Instead of blaming someone or wasting your time thinking how it happened, you should think about how you can resolve the issue now. If you still have enough time, you can contact another seminar room rental company and shift the venue there. Here are some more tips on how event planners should keep calm.

Believe yourself

When you face a sudden challenge, you should believe in your abilities. Say yourself, “I can handle this.” If you indulge in negative thinking, the situation can quickly go out of your control. Instead, you should think about past instances where you successfully dealt with any adverse situations. That way, you can convince your mind that you are strong enough to handle difficult situations.

Learn to handle criticism

During the course of an event, you may have to face criticism from your clients or attendees. Some complaints may be true, while some allegations could be absolutely baseless. If someone blames you for a mistake you’ve committed, accept it and move on. However, if the criticism is baseless, simply ignore it. Don’t try to respond to your critics immediately, no matter how unfair the allegations are. That way, you can focus more on solving the real problem Vs getting distracted.

Don’t cross the bridge until you come to it

Sometimes we complicate things unnecessarily by thinking ahead. If you often panic thinking about “what if” scenarios, it is time to learn how to live in the present. Don’t cross the bridge before you actually come to it. Sometimes you may be surrounded by people who will constantly warn you about a hypothetical situation. In that case, you should distance yourself from those people, because negative thoughts are infectious. Instead of thinking too much, focus on the present facts. It is all about having the right mindset. Think how you can deal with the present situation, rather than indulging in hypothetical thoughts.

Plan ahead

One way to reduce the chances of getting into unwanted situations is to plan ahead. Lack of planning is often the root of many problems. Have a backup plan for disaster management. You should be able to identify the risks and take precautions accordingly. Understand that things can go wrong anytime. So always try to have a plan B or an alternative way out.

Avoid perfection

Trying to be perfect is not always a good idea. You need to cut the coat according to the cloth. Keeping unrealistic expectations from your event may actually do more harm than good. You should plan as per your budget and timeframe. At times, it is okay to be good enough.